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Sportingtech won the Best Customer Service Award 2018

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Sportingtech, the gaming platform provider won the Best Customer Service Award for 2018. The Starlet Awards ceremony was organized by 5 Star Media.

 

Founded only in 2017, Sportingtech gathers a team with more than 10 years of experience in the gaming industry. Based in Lisbon, Portugal with regional office in Malta, the company thrives to develop ground-breaking solutions for the Operators targeting some of the most demanding gaming jurisdictions.

Dedicated and highly skilled individuals are at customers’ disposal all the time, available for any query or issue related to operations.

The services include guidance in Setup Process (launching the software, Server Setup), initial design of the website according to provided mockups, online workshops and trainings for proper usage of the Platform, continuous maintenance and upgrades of the Platform, 24/7 B2B technical support (multi-language) via email or live chat, consultancy related to general business strategy and improvements, continuous development of the product according to market requirements, activation of new upcoming products/features according to standard releases, and many more.

Besides standards, there are also additional services provided to Sportingtech’s customers: risk and trading management services for Sportsbook, supporting activities in marketing campaigns, fraud detection and prevention services, background monitoring of operations, competitors and personal advisement, additional customization of the system according to your requests, design and preparation of marketing materials.

Elvis Džombić, Head of Business Development at Sportingtech, expressed how pleased he is with the award “We are extremely happy to be recognized as the company with the best customer service. Our team is very dedicated to providing best possible service and we will improve even more over time. Excellent platform in combination with highly skilled professionals guarantees success for our customers”.

This is just one of many nominations for Sportingtech lately. We were among top five companies at CEEG Awards as Best Rising Star in Sports Betting Technology 2018, and we are also nominated for SBC Awards.

 

About Sportingtech:

Sportingtech is a gaming platform provider with an unrivalled online operation. As a new player on the market, development has been significant since being established in 2017. Managed by the highly experienced workforce, the platform is set to rise to international success.
With offices in Portugal, Malta, UK and Uruguay, Sportingtech has worldwide possibilities with access to a number of markets.


Source: Latest News on European Gaming Media Network

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BetConstruct secures ADM approval for Italian market

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BetConstruct made it to the licensing list of the Italian Agenzia Dogane Monopoli.

BetConstruct continuously expands its operations to the regulated markets. In 2018 they got licensed to provide gaming products of well-known MGA-Licensed casino providers, secured Remote Operating Licence from the UKGC for their Live Casino, got their Retail Solutions licensed in Romania. And the list of the achievements goes on.

Recently the Italian Gaming Regulator has published the name-list of the new licensees and Vivaro Limited, trading as BetConstruct, was featured there.

To help their partners to enlarge the coverage of their operations worldwide, the team at BetConstruct aims to further expand to such markets as the USA, Denmar, and Sweden.

 

About BetConstruct

BetConstruct is an award-winning developer and provider of online and land-based gaming solutions with development, sales and service centers around the globe.

BetConstruct’s innovative and proven offerings include an extensive range of products and services, including Sportsbook, Sports Data Solutions, Retail Solutions, RNG & Live Dealer Casino, VR Casino, Poker, Skill Games, Fantasy Sports, Social Platform and more. The latest addition is the industry-first complete management infrastructure, SpringBME (Business Management Environment).

All partners benefit from the BetConstruct Spring platform with its powerful back office tools and all-inclusive services that empower operators’ growth and help contain their costs. From stand-alone set up to turn-key and white label solutions, BetConstruct offers its partners unfettered opportunity to succeed.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: BetConstruct secures ADM approval for Italian market

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Delaware igaming industry performs well in January

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Delaware igaming industry performs well in JanuaryReading Time: 1 minute

 

The Delaware Lottery’s financial results have shown that igaming performed robustly on the financial front in January 2019, by posting a 57.9 per cent increase in revenues year-on-year.

Revenue rose to $279,541 (£217,970/€247,999), showing a 11.2 per cent month-on-month from December last year.

Players wagered $7.4m across the state’s three licensed igaming sites in January 2019, which represented a 65.5 per cent year-on-year advance, but a 27.7 per cent fall from the $10.3m staked in December 2018. Players won a total of $7.2m during the month.

Video lottery accounted for $190,223.44 of total monthly revenue, a 68.0 per cent share, followed by table games, which contributed a further $66,982.14. Poker rake and fees, on the other hand, contributed just $22,335.51.

Player registrations also grew significantly in January, up 117.3 per cent to 578.

The majority of revenue was generated by Dover Downs, which saw its more than double from $48,215.61 in the prior year to $139,816.37, with 233 players registering to play over the month.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Delaware igaming industry performs well in January

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Move to privatise Holland Casino extended

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The move to privatise state-owned Holland Casino in the Netherlands has been postponed to 2020. The country’s justice minister Sander Dekker cancelled the vote for privatisation because of many objections that the measure suffered in the Senate.

The Financieele Dagblad said that senators are concerned about the fact that privatised casinos may encourage gambling and are worried about the way that the government was planning to proceed with the privatisation process, Dutch News informed.

The original plan included the selling of 10 of the 14 branches under the Holland Casino name, while the other four locations would be sold as a group. The cabinet from the Netherlands is also considering opening up the casino market to new providers and offer two licences.

Justice minister Dekker has until June to come up with a new proposal, present it to the senate and gain backing. “We may adapt the law, withdraw it altogether or go for a vote after all,” Dekker said in a note to senators.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Move to privatise Holland Casino extended

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